Frequently Asked Questions - FAQs

Do you do same day deliveries?

Yes! In most cases, we can accommodate same-day flower deliveries. Delivery cutoff times vary by location, so please call (602) 856-6309 to check availability for your area.

Do you offer custom design requests?

Absolutely! We specialize in custom floral designs tailored to your style, color palette, and favorite blooms. If you have a specific vision in mind, call us at (602) 856-6309 for expert guidance on flower selection and seasonal availability.

Do you do workshops?

Yes! Our private floral design parties are a fun, hands-on experience for groups of friends, team building, coworkers, or family. Choose your theme, location, date, and time, and we'll bring everything needed for a one-hour floral experience. Each guest creates their own arrangement to take home while enjoying a creative and memorable experience together.

Do you offer same-day flower delivery in Surprise?

Yes, we provide same-day delivery in Surprise.

How much does flower delivery cost in Surprise?

Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.

Can I order online or by phone?

Yes! You can order online anytime at shopdesigninblooms.com or by phone at (602) 856-6309 during our business hours (Mon-Fri 9 AM-6 PM, Sat 9 AM-12 PM, Sun Closed).

What forms of payment do you accept?

We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, Zelle, Venmo and cash.

Can I request certain flowers or colors?

Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.

What happens if the recipient isn’t home?

If the recipient isn’t available, our driver will leave a tag on the door and either leave the flowers with a neighbor or, if needed, we will arrange a re-delivery at a later time. Fresh flowers cannot be left outside.

Do you deliver flowers to hospitals, offices, or event venues in Surprise?

Yes, we deliver to homes, hospitals, businesses, and venues across Surprise. Please provide the full address and any delivery notes during checkout.

Can I include add-ons with my bouquet or arrangement?

Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.

How do I make my flowers last longer?

Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.

Why choose flowers by Design in Blooms?

What sets us apart is the artistry and care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Surprise, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.

Can I add a personalized message or card to my flower order?

Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.

Can I order a flower subscription?

Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.

Delivery FAQs